User Surveys

Results (41 responses)

1. Do we need to confirm any of our existing knowledge?

Question: How many hours a week do you spend shopping online?

Average Response:

  • 1 hour

2. What questions do we need to ask to find out the unknowns?

Question: Do you prefer to shop online or in-person?

Response:

  • 53.7% Online

  • 46.3% In Person

3. What assumptions do we have that we could validate?

Question: If you've been on the ZARA website, how would you rate your online experience with it 1-5?

Response:

  • 1 - 24%

  • 2 - 24%

  • 3 - 32%

  • 4 - 16%

  • 5 - 4$