1. Do we need to confirm any of our existing knowledge?

Question: On a scale of 1 to 5, how satisfied are you with the current navigation and layout of the Bizaan Holdings website?

Average Response:

• 4

• Average satisfaction score

2. What questions do we need to ask to find out the unknowns?

Question: How frequently do you visit the Bizaan Holdings website, and what specific features or information do you find lacking or confusing?

Response:

• "I can't find training information easily, and some of it seems wrong."

• "Finding up-to-date training information is a challenge"

• "I can't find out how to apply…frustrating that there isn't more transparency in pricing or services other than reaching out directly."

3. What assumptions do we have that we could validate?

Question: Assuming you visit the Bizaan Holdings website for staffing, could you share your preferred method of accessing such information?

Response:

• "I prefer transparency in pricing and availability"

4. Who should we speak to to find out more?

Question: Are there any specific industry trends or competitor features that you believe Bizaan Holdings should incorporate on its website?