User Testing Report

User Testing Report: Bizaan Interactive Prototype

Testing Methodology: The testing process involved a diverse group of participants, including security professionals, mental health counselors, and potential clients. Each participant was given specific tasks to perform on the interactive prototype, and their interactions, feedback, and overall experience were recorded.

6 Participants:

Key Tasks:

  1. Submit a quote request for security staffing.

  2. Book an appointment with mental health services for individual counseling.

Results:

1. Quote Submission For Security

  • 66% of participants were able to submit staffing requests without any issues.

  • 2 participants faced challenges in navigating through the staffing request form.

2. Mental Health Counseling Features:

  • 83% of participants found the mental health counseling features intuitive and user-friendly.

  • 1 counselor suggested including additional filtering options for specific counseling specialties.

General Feedback:

  • Positive comments included praise for the clean and modern design, easy navigation, and relevant information provided throughout the prototype.

  • Some users appreciated the incorporation of location-based services, particularly important for a local staffing agency.

Recommendations:

  1. Enhance the user interface of the staffing request form for a more streamlined experience.

  2. Consider adding more specialized filters for counseling services based on user feedback.

User Testing Report

User Testing Report: Bizaan Interactive Prototype

Testing Methodology: The testing process involved a diverse group of participants, including security professionals, mental health counselors, and potential clients. Each participant was given specific tasks to perform on the interactive prototype, and their interactions, feedback, and overall experience were recorded.

6 Participants:

Key Tasks:

  1. Submit a quote request for security staffing.

  2. Book an appointment with mental health services for individual counseling.

Results:

1. Quote Submission For Security

  • 66% of participants were able to submit staffing requests without any issues.

  • 2 participants faced challenges in navigating through the staffing request form.

2. Mental Health Counseling Features:

  • 83% of participants found the mental health counseling features intuitive and user-friendly.

  • 1 counselor suggested including additional filtering options for specific counseling specialties.

General Feedback:

  • Positive comments included praise for the clean and modern design, easy navigation, and relevant information provided throughout the prototype.

  • Some users appreciated the incorporation of location-based services, particularly important for a local staffing agency.

Recommendations:

  1. Enhance the user interface of the staffing request form for a more streamlined experience.

  2. Consider adding more specialized filters for counseling services based on user feedback.

User Testing Report

User Testing Report: Bizaan Interactive Prototype

Testing Methodology: The testing process involved a diverse group of participants, including security professionals, mental health counselors, and potential clients. Each participant was given specific tasks to perform on the interactive prototype, and their interactions, feedback, and overall experience were recorded.

6 Participants:

Key Tasks:

  1. Submit a quote request for security staffing.

  2. Book an appointment with mental health services for individual counseling.

Results:

1. Quote Submission For Security

  • 66% of participants were able to submit staffing requests without any issues.

  • 2 participants faced challenges in navigating through the staffing request form.

2. Mental Health Counseling Features:

  • 83% of participants found the mental health counseling features intuitive and user-friendly.

  • 1 counselor suggested including additional filtering options for specific counseling specialties.

General Feedback:

  • Positive comments included praise for the clean and modern design, easy navigation, and relevant information provided throughout the prototype.

  • Some users appreciated the incorporation of location-based services, particularly important for a local staffing agency.

Recommendations:

  1. Enhance the user interface of the staffing request form for a more streamlined experience.

  2. Consider adding more specialized filters for counseling services based on user feedback.

User Testing Report

User Testing Report: Bizaan Interactive Prototype

Testing Methodology: The testing process involved a diverse group of participants, including security professionals, mental health counselors, and potential clients. Each participant was given specific tasks to perform on the interactive prototype, and their interactions, feedback, and overall experience were recorded.

6 Participants:

Key Tasks:

  1. Submit a quote request for security staffing.

  2. Book an appointment with mental health services for individual counseling.

Results:

1. Quote Submission For Security

  • 66% of participants were able to submit staffing requests without any issues.

  • 2 participants faced challenges in navigating through the staffing request form.

2. Mental Health Counseling Features:

  • 83% of participants found the mental health counseling features intuitive and user-friendly.

  • 1 counselor suggested including additional filtering options for specific counseling specialties.

General Feedback:

  • Positive comments included praise for the clean and modern design, easy navigation, and relevant information provided throughout the prototype.

  • Some users appreciated the incorporation of location-based services, particularly important for a local staffing agency.

Recommendations:

  1. Enhance the user interface of the staffing request form for a more streamlined experience.

  2. Consider adding more specialized filters for counseling services based on user feedback.

User Testing Report

User Testing Report: Bizaan Interactive Prototype

Testing Methodology: The testing process involved a diverse group of participants, including security professionals, mental health counselors, and potential clients. Each participant was given specific tasks to perform on the interactive prototype, and their interactions, feedback, and overall experience were recorded.

6 Participants:

Key Tasks:

  1. Submit a quote request for security staffing.

  2. Book an appointment with mental health services for individual counseling.

Results:

1. Quote Submission For Security

  • 66% of participants were able to submit staffing requests without any issues.

  • 2 participants faced challenges in navigating through the staffing request form.

2. Mental Health Counseling Features:

  • 83% of participants found the mental health counseling features intuitive and user-friendly.

  • 1 counselor suggested including additional filtering options for specific counseling specialties.

General Feedback:

  • Positive comments included praise for the clean and modern design, easy navigation, and relevant information provided throughout the prototype.

  • Some users appreciated the incorporation of location-based services, particularly important for a local staffing agency.

Recommendations:

  1. Enhance the user interface of the staffing request form for a more streamlined experience.

  2. Consider adding more specialized filters for counseling services based on user feedback.